Shipping policy

Shipping Policy

At Mailbox Avenue, we are committed to providing a seamless and reliable shopping experience. Please find the details of our shipping policy below:

Name  Country Order processing time Order Delivery Local carrier
Free Shipping United States 1-3 days (Monday to Friday) 9-12 days (Monday to Friday)

UPS

FedEx

USPS

Processing Time

  • All orders are processed within 1 to 3 days (Monday to Friday)
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Delivery takes an average of 9 to 12 days (Monday to Friday)
  • You will receive a confirmation email with tracking information once your order has shipped.

International Shipping

At the moment, Mailbox Avenue only ships within the United States. We hope to expand our services internationally in the near future.

Free Shipping

We offer free standard shipping on all orders within the continental United States. This offer does not apply to expedited or overnight shipping options, or to shipments to Alaska, Hawaii, or U.S. territories.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view the status of your order.

Shipping Delays

While we strive to deliver orders on time, unforeseen circumstances such as weather conditions, holidays, or carrier issues may occasionally cause delays. In case of a significant delay, we will notify you promptly.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us immediately at contact@mailboxavenue.com. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as quickly as possible.

Questions or Concerns

For any questions regarding your shipment, please don’t hesitate to reach out to us at contact@mailboxavenue.com. We are here to assist you and ensure your shopping experience with us is smooth and satisfactory.

For any shipping inquiries, please reach out to our customer service team.

Customer Service Contact
Phone: +1 (307) 263-5073
Hours: Monday - Friday, 8:30 AM - 5:00 PM MST

Email: contact@mailboxavenue.com
We respond to all emails within 24 hours (Monday to Saturday).

Visiting and Postal Address
Company: BYX LLC
Address: 30 N Gould St Ste N Sheridan, WY 82801

Last modification made on 28/10/2024 at 8:35 AM